SMS Program Terms

HomeShield Digital Membership can save your text-message preference, but automated SMS delivery is not currently active in the member workspace.

Saving a preference does not mean a text message will be sent. HomeShield will only begin message delivery after an approved messaging capability is enabled.

SMS messages are sent only after express written consent where required.

By opting in, you agree to receive recurring automated maintenance and service messages from HomeShield if messaging is enabled. Consent is not a condition of purchase. Message and data rates may apply. Email consent is separate from SMS consent.

If enabled, messages may include task reminders, score follow-up, appointment reminders, seasonal maintenance information, and membership updates.

Message frequency varies by your selected task cadence, activity, service request, and season. Carrier delivery is not guaranteed.

Reply STOP to stop messages or HELP for help when messaging is active.

You can also change your Digital Membership reminder preference at any time. After you reply STOP, you will no longer receive SMS messages unless you opt in again.