Privacy
Privacy Policy
A clear overview of the information HomeShield collects and why.
This customer-facing summary is provided for clarity. Additional business and provider details will be added only after they are confirmed.
What we collect
We collect information you choose to provide, including contact details, property characteristics, ZIP code, and assessment answers.
If membership purchasing becomes available, payment information is processed by the applicable payment processor rather than stored in the storefront. We may also collect standard website analytics and cookie data.
How information is used
Information is used to deliver your score, respond to inquiries, evaluate local service interest, and operate requested membership services.
Marketing messages are sent only where an applicable consent or other lawful basis exists. Email and SMS preferences can be changed using the provided unsubscribe or opt-out instructions.
Sharing and retention
Information may be shared with service providers, payment processors, analytics providers, and providers needed to deliver requested services.
We retain information only for as long as reasonably needed for the stated purpose, legal obligations, dispute handling, or recordkeeping. We do not sell personal information for money.
Your choices
You can request access, correction, deletion, or opt out of marketing communications.
To make a privacy request, use the contact form and identify the type of request. We will verify requests as appropriate before acting on them. Cookie and advertising-pixel disclosures will be updated when those tools are activated.
